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The #1 Open Source CRM For Nonprofits Worldwide

CiviCRM is an open source Constituent Relationship Management (CRM) system that is built and maintained by a dedicated community of professional fundraisers, nonprofit directors and software developers; people just like you. It is a powerful, flexible, highly customizable CRM platform used by nonprofit and civic sector organizations focused on solving real world problems.

Translated into 30+ languages and used by thousands of organizations around the world, CiviCRM is an open source alternative to inflexible, expensive, proprietary CRM systems such as Salesforce, Microsoft Dynamics, Raiser’s Edge and so many more.
Example screenshot of CiviCRM

Why Use CiviCRM?

Built by nonprofits, for nonprofits

Logo for The Wikimedia Foundation
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Logo for the Niab organisation
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Logo for The Wikimedia Foundation
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Since 2005, CiviCRM has been built and put to the test by nonprofit organizations working to solve some of the world’s most pressing issues, making it among the best CRM software applications on the market. Its feature set is comprehensive, supporting mission critical functions such as email and SMS communications, donor lifecycle management, payment processing, and much more. Best of all, because CiviCRM is truly open source, it is highly flexible and can be adapted or downright modified to meet your exact needs.

Trusted by Nonprofits Worldwide

See how organizations like yours use CiviCRM to grow impact

Nonprofits love CiviCRM because it’s:

Integrate & Extend

Maximize efficiencies by extending CiviCRM and integrating with other apps.

CiviCRM does more than just store your organization’s data in one CRM system, it integrates into many popular software platforms that extend its capabilities and allow organizations to do everything from process payments to build powerful online member communities. Some of the more popular integrations are listed below. A complete list of integrations and extensions can be found at https://civicrm.org/extensions

CiviRules

UK Gift Aid

API Key

n8n + CiviCRM

Entity Construction Kit

Contact Layout Editor

GDPR

Google Analytics

CiviDiscount

Mosaico

Group Sync

Logo for CCAvenue (India)Logo for CCAvenue (India)

CCAvenue

Logo for PayMaya (Philippines)Logo for PayMaya (Philippines)

PayMaya

Logo for AlintoLogo for Alinto

Alinto

Logo for MYOBLogo for MYOB

MYOB

Logo for IntacctLogo for Intacct

Intacct

Logo for MailGunLogo for MailGun

MailGun

Logo for Elastic EmailLogo for Elastic Email

Elastic Email

Logo for AWS SESLogo for AWS SES

AWS SES

Logo for AirMailLogo for AirMail

AirMail

Logo for MessageMediaLogo for MessageMedia

MessageMedia

Logo for MoceanLogo for Mocean

Mocean

Logo for BTCPayLogo for BTCPay

BTCPay

Logo for BitPayLogo for BitPay

BitPay

Logo for Global PaymentsLogo for Global Payments

Global Payments

Logo for USAePayLogo for USAePay

USAePay

Logo for Credit Mutuel - CIC Payment (France)Logo for Credit Mutuel - CIC Payment (France)

Credit Mutuel

Logo for SmartDebit (UK)Logo for SmartDebit (UK)

SmartDebit

Logo for Moneris (CanadaLogo for Moneris (Canada

Moneris

Logo for TelerivetLogo for Telerivet

Telerivet

Logo for Mercado PagoLogo for Mercado Pago

Mercado Pago

Logo for WhatsappLogo for Whatsapp

Whatsapp

Logo for MandrillLogo for Mandrill

Mandrill

Logo for Google GroupsLogo for Google Groups

Google Groups

Logo for GoToWebinarLogo for GoToWebinar

GoToWebinar

Logo for Microsoft OfficeLogo for Microsoft Office

Microsoft Office

Logo for MauticLogo for Mautic

Mautic

Logo for MailJetLogo for MailJet

MailJet

Logo for Canadian Tax ReceiptsLogo for Canadian Tax Receipts

Tax Receipts

Logo for SEPALogo for SEPA

SEPA

Logo for ShopifyLogo for Shopify

Shopify

Logo for NextcloudLogo for Nextcloud

Nextcloud

Logo for MoodleLogo for Moodle

Moodle

Logo for TwilioLogo for Twilio

Twilio

Logo for eWayLogo for eWay

eWay

Logo for PayPalLogo for PayPal

PayPal

Logo for ZapierLogo for Zapier

Zapier

Logo for MailchimpLogo for Mailchimp

Mailchimp

Logo for DrupalLogo for Drupal

Drupal

Logo for BackdropLogo for Backdrop

Backdrop

Logo for RedsysLogo for Redsys

Redsys

Logo for SparkpostLogo for Sparkpost

Sparkpost

Logo for SendGridLogo for SendGrid

SendGrid

Logo for DonorSearchLogo for DonorSearch

DonorSearch

Logo for QuickbooksLogo for Quickbooks

Quickbooks

Logo for ZoomLogo for Zoom

Zoom

Logo for TSYSLogo for TSYS

TSYS

Logo for TwingleLogo for Twingle

Twingle

Logo for GoCardLessLogo for GoCardLess

GoCardLess

Logo for ClickatellLogo for Clickatell

Clickatell

Logo for Open Street MapLogo for Open Street Map

Open Street Map

Logo for Authorize.netLogo for Authorize.net

Authorize.net

Logo for WordPressLogo for WordPress

WordPress

Logo for Xero accountingLogo for Xero accounting

Xero

Logo for iATS PaymentsLogo for iATS Payments

iATS Payments

Square icon for Joomla CMSSquare icon for Joomla CMS

Joomla!

Square version of Stripe logoSquare version of Stripe logo

Stripe

Truly Open Source

Best for organizations that value full control of their impact.

CiviCRM is the only true open source CRM for nonprofits that works as an alternative to the popular proprietary systems such as Salesforce, Microsoft Dynamics, Blackbaud Raiser’s Edge, and countless others. Free seat licenses and free entry-level pricing tiers do not make an application open source!

What is open source, if not ‘free‘?

We’re glad you asked! ‘Open source’ means that you are free to download, use, modify, and share the software application without restriction, based on the application’s open source licensing (CiviCRM is AGPL v3, in case you were wondering). This puts you in complete control of your system!

Own Your Data

With CiviCRM, you are in complete control of your data. That means your data and the processes that govern it are established by your organization. Nobody is collecting or monitoring your data, only to turn around and monetize it.

If you adhere to high privacy standards or need to meet requirements like GDPR, CiviCRM puts you on the right path.

Own Your System

And the system that manages your data? Well, you’re in control of it, too! With CiviCRM, you can manage the entire tech stack, from server to software.

For many, that’s overkill. But for most, the ability to fully control and customize your system is critical to adapting it to your organization’s workflows and maximizing your impact.

Own Your Impact

By giving you complete control over your data and your system, CiviCRM breaks the constraints imposed by other proprietary systems that have stakeholders to please or a financial bottomline to meet.

With CiviCRM, you are free to focus on creative ways to leverage your data and systems to best maximize your impact without any artificial external constraints.

Options That Fit Your Organization’s Needs

Getting started with CiviCRM has never been easier. From do it yourself, to turnkey cloud hosting, to expert integrations, CiviCRM can be set up and configured to match your exact needs. The four options below reflect the most common pathways to implement CiviCRM successfully.

Do It Yourself
Ideal for users with technical skill
This is an ideal starting point for users with some technical ability. It affords you the most flexbility and control over your system.
  • Full control over infrastructure and costs
  • Full feature set and customizability
  • Great entry point into the CiviCRM community
  • You own your data and your system
  • Requires technical skill (and patience!)
Popular
CiviCRM Spark
Great starting point for new users
Great option to get started with CiviCRM, offering minimal cost and technical overhead. Upgrade or cancel anytime, and take your data with you.
  • Fast & easy, with low monthly subscription
  • Requires no technical skill
  • Cancel or upgrade and keep your data
  • Includes subscription to CiviAcademy
  • Limited in integrations and customizations
CiviCRM in the Cloud
Fast, powerful, minimal overhead
Cloud hosting provides near immediate access to CiviCRM and to powerful configurations suitable for the needs of most organizations.
  • Robust feature set, suitable for most nonprofits
  • No administration or technical overhead
  • Cost effective (pricing varies based on offering)
  • Often includes a website
  • May be less customizable than other solutions
Work with a Partner
CiviCRM expertise at your fingertips
Ideal for organizations with more complex needs, that lack technical resources, or would like expert support in optimizing CiviCRM.
  • Ideal for organizations with complexity
  • Most customizable and flexible
  • Best suited for migrations & integrations
  • Diverse expertise and support capabilities
  • Generally more expensive (depending on complexities)

These are the four basic options to get started using CiviCRM. If you have additional questions or want to explore more, please feel free to chat with us (to the right) or jump on to community chat.

Support At Your Fingertips

Like everything in CiviCRM, when it comes to support you have a lot of flexibility and options. Your exact support requirements will depend on several factors such as type of support (technical, training, etc.), immediate need, complexity of implementation, etc. All of these situations can be addressed using a combination of the resources below.

Professional Support

Need immediate assistance or prefer a professional support contract? Partners offer your best option.

JMA Consulting

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Circle Interactive

Logo for the Tadpole partner

Tadpole Collective

Skvare

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BackOffice Thinking

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iXiam Global Solutions

Community Resources

The CiviCRM community offers a ton of free resources that can help support your organization.

CiviAcademy

CiviAcademy is a paid service built by CiviCRM LLC that provides comprehensive video tutorials and instruction.

It is ideal for users that are new to CRMs and/or to CiviCRM specifically.

  • Single fee, lifetime access
  • Discounted for CiviCRM supporters
  • Included in active Spark subsriptions
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