The #1 Open Source CRM For Nonprofits Worldwide

CiviCRM is an open source Constituent Relationship Management (CRM) system that is built and maintained by a dedicated community of professional fundraisers, nonprofit directors and software developers; people just like you. It is a powerful, flexible, highly customizable CRM platform used by nonprofit and civic sector organizations focused on solving real world problems.

Translated into 30+ languages and used by thousands of organizations around the world, CiviCRM is an open source alternative to inflexible, expensive, proprietary CRM systems such as Salesforce, Microsoft Dynamics, Raiser’s Edge and so many more.

Why Use CiviCRM

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Why Use CiviCRM?

Built by nonprofits, for nonprofits

Since 2005, CiviCRM has been built and put to the test by nonprofit organizations working to solve some of the world’s most pressing issues, making it among the best CRM software applications on the market. Its feature set is comprehensive, supporting mission critical functions such as email and SMS communications, donor lifecycle management, payment processing, and much more. Best of all, because CiviCRM is truly open source, it is highly flexible and can be adapted or downright modified to meet your exact needs.

Trusted by Nonprofits Worldwide

See how organizations like yours use CiviCRM to grow impact

25 February, 2024

Powerful, flexible class and conference registration for a leading non-profit capacity-development organization.

CompassPoint pursues its mission of strengthening non-profit organizations through a wide array of workshops and a large annual c…

12 November, 2025

IMBA Empowers Local Chapters with Connected Membership Management in CiviCRM

29 April, 2026

How the West Virginia State Bar Uses CiviCRM to License and Track Compliance for 9,000+ Attorneys

7 May, 2025

AAUW California uses CiviCRM to track board positions and committee assignments statewide

25 September, 2025

How NAATP modernized membership management and its online directory with CiviCRM and Drupal 11

20 February, 2024

Incentivizing cycle-friendly employers through a certification program

The Cycling Friendly Employer (CFE) certification is a program to establish a European standard for “Cycling Friendly” companies…

30 January, 2025

Embeddable petition tool secures legislation to bring UK rail into public ownership

Many campaigning organisations need to do petitions and often reach for corporate products which are either “free” (meaning they…

25 February, 2024

Fringe Festival Performer Management

The Toronto Fringe Festival attracts over 60,000 attendees each year to 150 productions at approximately 30 venues over 12 days e…

11 November, 2025

How Chemistry For Sustainability builds a global green network with CiviCRM

11 February, 2026

Connecting Psychotherapists and the Public with a Modern Digital Platform

7 March, 2025

Kitchener-Waterloo Art Gallery Migrates CiviCRM to Drupal 10

PeaceWorks Technology Solutions worked with Kitchener-Waterloo Art Gallery (KWAG) in 2016 to design and build a new Drupal 7 webs…

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Nonprofits love CiviCRM because it’s:

Comprehensive

Integrated

Open Source

Comprehensive Feature Set

Ideal for organizations that want to manage everything in one place.

Out of the box, CiviCRM has a huge feature set that matches much of what nonprofits around the world need. From powerful fundraising components to email campaign management to donor reporting, CiviCRM’s inherent flexiblity and depth of features empowers nonprofits to create workflows that match their unique needs and enables them to manage all of their mission critical data in one place.

Powerful Utilities

Custom fields, import & export, deduping, and automations tools!

Peer to Peer Fundraising

Scale contribution pages by leveraging peer to peer functionality.

Detailed Reporting

Customizable, with dozens of reports and new search platform!

Bulk Messaging

Sophisticated email and SMS campaigns, with easy segmentation.

Event Management

Host and manage as many events as you want!

Contribution Pages

Process payments via customizable contribution pages.

Case Management

Manage constituent engagement and processes with ease.

Membership Management

Powerful memberships with automated renewals & reminders.

Contact Management

Manage contacts, donors, relationships, etc. all in one place!

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Integrate & Extend

Maximize efficiencies by extending CiviCRM and integrating with other apps.

CiviCRM does more than just store your organization’s data in one CRM system, it integrates into many popular software platforms that extend its capabilities and allow organizations to do everything from process payments to build powerful online member communities. Some of the more popular integrations are listed below. A complete list of integrations and extensions can be found at https://civicrm.org/extensions

CiviRules

CiviDiscount

n8n + CiviCRM

Contact Layout Editor

Google Analytics

Group Sync

Entity Construction Kit

GDPR

Mosaico

UK Gift Aid

API Key

CCAvenue

PayMaya

Alinto

MYOB

Intacct

MailGun

Elastic Email

AWS SES

AirMail

MessageMedia

Mocean

BTCPay

BitPay

Global Payments

USAePay

Credit Mutuel

SmartDebit

Moneris

Telerivet

Mercado Pago

Mandrill

Google Groups

GoToWebinar

Microsoft Office

Mautic

MailJet

Tax Receipts

SEPA

Shopify

Nextcloud

Moodle

Twilio

eWay

PayPal

Zapier

Mailchimp

Drupal

Backdrop

Redsys

Sparkpost

SendGrid

DonorSearch

Quickbooks

Zoom

TSYS

Twingle

GoCardLess

Clickatell

Open Street Map

Authorize.net

WordPress

Xero

iATS Payments

Joomla!

Stripe

Integrations vary in degree of setup and complexity. You may find that it’s best to use a partner to assist with complex integrations.

Feature Overview

Truly Open Source

Best for organizations that value full control of their impact.

CiviCRM is the only true open source CRM for nonprofits that works as an alternative to the popular proprietary systems such as Salesforce, Microsoft Dynamics, Blackbaud Raiser’s Edge, and countless others. Free seat licenses and free entry-level pricing tiers do not make an application open source!

What is open source, if not ‘free‘?

We’re glad you asked! ‘Open source’ means that you are free to download, use, modify, and share the software application without restriction, based on the application’s open source licensing (CiviCRM is AGPL v3, in case you were wondering). This puts you in complete control of your system!

Own Your Data

With CiviCRM, you are in complete control of your data. That means your data and the processes that govern it are established by your organization. Nobody is collecting or monitoring your data, only to turn around and monetize it.

If you adhere to high privacy standards or need to meet requirements like GDPR, CiviCRM puts you on the right path.

Own Your System

And the system that manages your data? Well, you’re in control of it, too! With CiviCRM, you can manage the entire tech stack, from server to software.

For many, that’s overkill. But for most, the ability to fully control and customize your system is critical to adapting it to your organization’s workflows and maximizing your impact.

Own Your Impact

By giving you complete control over your data and your system, CiviCRM breaks the constraints imposed by other proprietary systems that have stakeholders to please or a financial bottomline to meet.

With CiviCRM, you are free to focus on creative ways to leverage your data and systems to best maximize your impact without any artificial external constraints.

Get Started With CiviCRM Today!

Options That Fit Your Organization’s Needs

Getting started with CiviCRM has never been easier. From do it yourself, to turnkey cloud hosting, to expert integrations, CiviCRM can be set up and configured to match your exact needs. The four options below reflect the most common pathways to implement CiviCRM successfully.

Do It Yourself

Ideal for users with technical skill

This is an ideal starting point for users with some technical ability. It affords you the most flexbility and control over your system.

Full control over infrastructure and costs
Full feature set and customizability
Great entry point into the CiviCRM community
You own your data and your system
Requires technical skill (and patience!)

Learn more about DIY

Popular

CiviCRM Spark

Great starting point for new users

Great option to get started with CiviCRM, offering minimal cost and technical overhead. Upgrade or cancel anytime, and take your data with you.

Fast & easy, with low monthly subscription
Requires no technical skill
Cancel or upgrade and keep your data
Includes subscription to CiviAcademy
Limited in integrations and customizations

Subscribe to Spark

CiviCRM in the Cloud

Fast, powerful, minimal overhead

Cloud hosting provides near immediate access to CiviCRM and to powerful configurations suitable for the needs of most organizations.

Robust feature set, suitable for most nonprofits
No administration or technical overhead
Cost effective (pricing varies based on offering)
Often includes a website
May be less customizable than other solutions

Explore the Cloud

Work with a Partner

CiviCRM expertise at your fingertips

Ideal for organizations with more complex needs, that lack technical resources, or would like expert support in optimizing CiviCRM.

Ideal for organizations with complexity
Most customizable and flexible
Best suited for migrations & integrations
Diverse expertise and support capabilities
Generally more expensive (depending on complexities)

Work with a Partner

These are the four basic options to get started using CiviCRM. If you have additional questions or want to explore more, please feel free to chat with us (to the right) or jump on to community chat.

Support At Your Fingertips

Like everything in CiviCRM, when it comes to support you have a lot of flexibility and options. Your exact support requirements will depend on several factors such as type of support (technical, training, etc.), immediate need, complexity of implementation, etc. All of these situations can be addressed using a combination of the resources below.