The #1 Open Source CRM For Nonprofits Worldwide

CiviCRM is an open source Constituent Relationship Management (CRM) system that is built and maintained by a dedicated community of professional fundraisers, nonprofit directors and software developers; people just like you. It is a powerful, flexible, highly customizable CRM platform used by nonprofit and civic sector organizations focused on solving real world problems.

Translated into 30+ languages and used by thousands of organizations around the world, CiviCRM is an open source alternative to inflexible, expensive, proprietary CRM systems such as Salesforce, Microsoft Dynamics, Raiser’s Edge and so many more.

Why Use CiviCRM

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Why Use CiviCRM?

Built by nonprofits, for nonprofits

Since 2005, CiviCRM has been built and put to the test by nonprofit organizations working to solve some of the world’s most pressing issues, making it among the best CRM software applications on the market. Its feature set is comprehensive, supporting mission critical functions such as email and SMS communications, donor lifecycle management, payment processing, and much more. Best of all, because CiviCRM is truly open source, it is highly flexible and can be adapted or downright modified to meet your exact needs.

Nonprofits love CiviCRM because it’s:

Comprehensive

Integrated

Open Source

Comprehensive Feature Set

Ideal for organizations that want to manage everything in one place.

Out of the box, CiviCRM has a huge feature set that matches much of what nonprofits around the world need. From powerful fundraising components to email campaign management to donor reporting, CiviCRM’s inherent flexiblity and depth of features empowers nonprofits to create workflows that match their unique needs and enables them to manage all of their mission critical data in one place.

Integrate & Extend

Maximize efficiencies by extending CiviCRM and integrating with other apps.

CiviCRM does more than just store your organization’s data in one CRM system, it integrates into many popular software platforms that extend its capabilities and allow organizations to do everything from process payments to build powerful online member communities. A complete list of integrations and extensions can be found at https://civicrm.org/extensions

Shopify

PayPal

MYOB

GoToWebinar

Clickatell

Google Groups

Mailchimp

iATS Payments

GoCardLess

Alinto

SendGrid

AirMail

Moneris

Microsoft Office

Quickbooks

SparkPost

USAePay

Twilio

Credit Mutuel

Tax Receipts

Twingle

WordPress

Sparkpost

MailJet

Global Payments

Mandrill

Redsys

Mocean

TSYS

Zapier

Zoom

CiviMobile

MessageMedia

Mercado Pago

BitPay

Joomla!

Authorize.net

Elastic Email

Drupal

BTCPay

eWay

Stripe

Telerivet

Xero

Intacct

SmartDebit

Backdrop

DonorSearch

Open Street Map

Mautic

AWS SES

MailGun

Moodle

SEPA

Nextcloud

PayMaya

CCAvenue

Integrations vary in degree of setup and complexity. You may find that it’s best to use a partner to assist with complex integrations.

Feature Overview

Truly Open Source

Best for organizations that value full control of their impact.

CiviCRM is the only true open source CRM for nonprofits that works as an alternative to the popular proprietary systems such as Salesforce, Microsoft Dynamics, Blackbaud Raiser’s Edge, and countless others. Free seat licenses and free entry-level pricing tiers do not make an application open source!

What is open source, if not ‘free‘?

We’re glad you asked! ‘Open source’ means that you are free to download, use, modify, and share the software application without restriction, based on the application’s open source licensing (CiviCRM is AGPL v3, in case you were wondering). This puts you in complete control of your system!

Own Your Data

With CiviCRM, you are in complete control of your data. That means your data and the processes that govern it are established by your organization. Nobody is collecting or monitoring your data, only to turn around and monetize it.

If you adhere to high privacy standards or need to meet requirements like GDPR, CiviCRM puts you on the right path.

Own Your System

And the system that manages your data? Well, you’re in control of it, too! With CiviCRM, you can manage the entire tech stack, from server to software.

For many, that’s overkill. But for most, the ability to fully control and customize your system is critical to adapting it to your organization’s workflows and maximizing your impact.

Own Your Impact

By giving you complete control over your data and your system, CiviCRM breaks the constraints imposed by other proprietary systems that have stakeholders to please or a financial bottomline to meet.

With CiviCRM, you are free to focus on creative ways to leverage your data and systems to best maximize your impact without any artificial external constraints.

Get Started With CiviCRM Today!

Options That Fit Your Organization’s Needs

Getting started with CiviCRM has never been easier. From do it yourself, to turnkey cloud hosting, to expert integrations, CiviCRM can be set up and configured to match your exact needs. The four options below reflect the most common pathways to implement CiviCRM successfully.

These are the four basic options to get started using CiviCRM. If you have additional questions or want to explore more, please feel free to chat with us (to the right) or jump on to community chat.

Support At Your Fingertips

Like everything in CiviCRM, when it comes to support you have a lot of flexibility and options. Your exact support requirements will depend on several factors such as type of support (technical, training, etc.), immediate need, complexity of implementation, etc. All of these situations can be addressed using a combination of the resources below.

Community Resources

The CiviCRM community offers a ton of free resources that can help support your organization.

Explore the Community

CiviAcademy

CiviAcademy is a paid service built by CiviCRM LLC that provides comprehensive video tutorials and instruction.

It is ideal for users that are new to CRMs and/or to CiviCRM specifically.

Single fee, lifetime access
Free for current CiviCRM members
Included in active Spark subsriptions

Subscribe to CiviAcademy

Professional Support

Need immediate assistance or prefer a professional support contract? Partners offer your best option.

JMA Consulting

BackOffice Thinking

Skvare

Find a Partner

CiviCRM is an open source project that develops and maintains software for nonprofits. Our mission is to ensure that any nonprofit organization, regardless of budget, size or mission, has access to a world-class CRM.

The CiviCRM project is managed by CiviCRM LLC (aka “the Core Team”), a California-based Limited Liability Company. We are a team of seven people located around the world.

CiviCRM is independent and self-funded, relying on code contributions and on financial support provided by members, subscribers, partners and avid donors.

CiviCRM’s only shareholders are the users, contributors and supporters that make up the CiviCRM community.

© CIVICRM LLC. All rights reserved. CiviCRM and the CiviCRM logo are trademarks of CIVICRM LLC. Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-Share Alike 3.0 United States Licence.

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