CiviCase implementation for leading central London couples therapy organisation

Compucorp, selected by competitive tender, were appointed to configure and install the open source product CiviCRM.

Compucorp configured CiviCRM including the Case management module to meet TCCR’s exact requirements. Compucorp modified screen layouts using the latest web technologies to maximise the ease of system use.

Compucorp enhanced CiviCRM to support the finance requirements and integrated a calendar function for room and appointment booking. Compucorp consulted and implemented a security policy for the hosted solution.

Compucorp developed a bespoke website module to support online appointment booking, allowing clients to select available appointment slots based on the integrated calendar function. This has saved hours of manual appointment scheduling by administrative staff.

To meet the complex reporting requirements, Compucorp integrated the solution with a highly regarded open source business information and reporting application. This reporting engine can be abstracted from the main application to ensure performance is not affected during heavy use. This mixture of performance and flexibility allows TCCR to extract valuable statistical information they use as part of their research and training.