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Automated Machine Access Control in a Makerspace Using CiviCRM

Last updated: 26 May, 2026

The Challenge

Prior to digitization, verifying access rights for each machine was a cumbersome, error-prone process. Staff manually checked whether members had paid their fees and attended the necessary safety briefings. Managing access for a growing number of users and machines became increasingly unsustainable.

The Solution with CiviCRM

  • Safety trainings as CiviCRM events: Trainings are set up as events in CiviCRM, with registration and payment processed online.
  • Linking access rights to training completion: Upon successful participation, CiviCRM records which machines the user is authorized to operate.
  • Automated integration: A custom-built interface regularly queries CiviCRM for member status, payments, and completed trainings. This information is stored in a local database accessed by the machine control software.
  • Real-time validation: When users log in to a machine, the control software checks their permissions instantly, granting or denying access accordingly.

The Results

  • Full automation: Staff no longer need to manually manage access rights.
  • Enhanced safety: Only trained, paid-up members can use the makerspace equipment.
  • Centralized data: CiviCRM serves as the single source of truth for membership, payments, and machine authorizations.
  • Scalability: The system can easily accommodate new machines or user groups.

Conclusion

Image for the 5 Knoten case study

By integrating CiviCRM with the makerspace’s access control system, the center has achieved a highly secure, efficient process for managing machine usage. The solution bridges event management, membership administration, and technical access control – ensuring a seamless experience for staff and members alike.


Features used
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5 Knoten

Founded by enthusiastic CiviCRM users, 5 Knoten has been helping associations and NGOs to set up and use CiviCRM since 2017. The main focus is on the question of how contacts can be maintained and work processes in associations can be simplified. We use CiviCRM in its various facets and forms to solve these problems.

We prefer to accompany organizations in the long term – from implementation and training, through support and updates, to the ongoing development of the system.
In addition to implementation and support, we develop interfaces, take over the contact to the hosting etc.

We have particular experience in the use of CiviEvent, CiviMail, Contribution and Grants. Our favorite child is CiviCase, which supports associations in the documentation of complex consulting and support processes.