About
The SparkPost extension lets CiviCRM send emails using SparkPost’s email delivery service and handles bounce tracking automatically. It integrates via SparkPost’s REST API, so emails (both bulk mailings and transactional messages) go through SparkPost’s infrastructure. When an email bounces (i.e. fails to deliver), SparkPost notifies CiviCRM via callback, and the contact’s record is updated appropriately. It’s designed to be easy to set up (even for non-technical users), replace other email sending options, and provide accurate bounce processing. SparkPost also supports a “service provider” mode so a single SparkPost account can be used by multiple organizations.
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