Powerful, flexible class and conference registration for a leading non-profit capacity-development organization.
CompassPoint pursues its mission of strengthening non-profit organizations through a wide array of workshops and a large annual conference. CompassPoint’s old registration system was a closed-source, proprietary platform that was not evolving along with the organization’s needs, so CompassPoint turned to CiviCRM. Building on CiviEvent, Giant Rabbit worked with CompassPoint to identify which of the organization’s registration and donor/participant tracking needs could be met by CiviCRM out of the box and which required custom code. Giant Rabbit configured CiviCRM to meet many of the organization’s needs and then developed a significant new set of features, the Multiple Event Registration system, to allow CompassPoint users a high degree of flexibility in signing multiple users up for multiple events at once (which was a must-have feature for an organization whose constituents are often large organizations where a single staff person will register many people at once). Once the system was operational, Giant Rabbit seamlessly migrated all current data and future registrations from the legacy system into the new system. Since launch, Giant Rabbit has continued working with CompassPoint to add new features to the system.
The Giant Rabbit team involved in the project was led by Senior Project Manager Anthony Nemirovsky, with the participation of partners Daniel Heath and Peter Haight. Development was provided by Peter Haight and Adam Wight, with assistance from additional contract coders and the Giant Rabbit QA team. On CompassPoint’s side, Ben Felsing, IS Manager, coordinated a far-reaching effort to gather input from stakeholders throughout the organization, including finance, program staff, and marketing/outreach.
