This Data Processing Agreement (“Agreement” or “DPA“) forms part of the Terms and Conditions (“Principal Agreement“) under which CiviCRM LLC (the “Company”) has agreed to provide CiviCRM Spark and related services to the Customer. By accepting the Agreement, you enter into a DPA on behalf of yourself and on behalf of your organization, where applicable. These terms remain in effect until, and automatically expire when, the Company deletes all Custom Data as described in these terms.
For a signed copy of this Agreement, please print to PDF this page, and send a signed copy to firstname.lastname@example.org.
(A) The Company acts as a Data Processor.
9.1 The Company will delete or return all Customer Data, including Personal Data (including copies thereof) Processed pursuant to this DPA, on termination or expiration of your Subscription Service in accordance with our Product Specific Terms. This term shall apply except where we are required by applicable law to retain some or all of the Customer Data, or where we have archived Customer Data on back-up systems, which data we will securely isolate and protect from any further Processing and delete in accordance with our deletion practices. You may request the deletion of your CiviCRM Spark hosting after expiration or termination of your subscription by sending a request to email@example.com. You may retrieve your Customer Data from your CiviCRM Spark service by downloading a backup from the CiviCRM administrative interface.
|Third Party Sub-Processor||Purpose||Location|
Hosting (Virtual private server (VPS) hosting)
European Union (Germany)
European Union (Ireland)
Backups for users hosted in Europe
European Union (Finland)
Backups for users hosted in the USA
You can also subscribe to receive an email when we update this Annex 1.
Spark is backed by CiviCRM LLC, the entity that develops and maintains the open source software CiviCRM. CiviCRM LLC is a California-based LLC that is focused on delivering the very best opensource CRM to nonprofits around the world. We aspire to make a meaningful difference in the world for those with which we’re lucky to work. We value and promote: